Terms and Conditions
By using the website, products and services offered by ClothingByMK B.V. (“the company”), or when communicating with the company regarding orders, products, delivery or customer service, you agree to these Terms and Conditions in full. ClothingByMK B.V. reserves the right to update or change these terms at any time without prior notice.
About ClothingByMK B.V.
ClothingByMK B.V. is an online textile and fashion webshop based in the Netherlands. We sell clothing, fashion accessories and related textile products through our website.
Products
All products displayed on our website are intended for normal consumer use. We make every effort to describe our products as accurately as possible, including product information, colours, sizes and prices. However, slight differences in colour, fabric texture or appearance may occur due to screen settings, photography or production variations.
Orders
By placing an order, the customer confirms that all provided information is correct and complete. ClothingByMK B.V. reserves the right to refuse, cancel or refund an order if there is an error in product information, pricing, stock availability, payment verification or suspected misuse of the website.
Prices and Payment
All prices are shown in euros unless stated otherwise. Prices may include VAT where applicable. Payment must be completed through the available payment methods on the website before an order is processed.
Delivery
We aim to process and ship orders as quickly as possible. Delivery times are estimates and may vary due to courier delays, holidays, stock availability or circumstances beyond our control. ClothingByMK B.V. is not responsible for delays caused by third-party delivery services.
Returns and Exchanges
Customers may return eligible products within the legal return period, provided that the items are unused, unworn, undamaged and returned in their original condition with labels and packaging where applicable. For hygiene reasons, certain items may not be eligible for return if opened or used.
Customer Responsibility
The customer is responsible for providing the correct shipping address and contact details. ClothingByMK B.V. is not liable for delivery problems caused by incorrect or incomplete information provided by the customer.
Warranty and Complaints
If a product is damaged, defective or incorrect upon arrival, the customer must contact ClothingByMK B.V. as soon as possible with clear photos and order details. We will review the complaint and offer a suitable solution where applicable.
Liability
ClothingByMK B.V. is not liable for indirect damages, loss of income, delays, or issues caused by improper use, washing, handling or care of the products. Customers must follow the care instructions provided with the product.
Website Use
Customers agree not to misuse the website, attempt unauthorized access, upload harmful content, interfere with the website operation, or use the website for fraudulent purposes.
Privacy
Customer information is processed only for order handling, customer service, delivery, payment processing and legal obligations. ClothingByMK B.V. handles personal data in accordance with applicable Dutch and European privacy regulations.
Governing Law
These Terms and Conditions are governed by the laws of the Netherlands. Any disputes arising from the use of this website, products or services shall be submitted to the competent Dutch court.
Contact
For questions about orders, returns, delivery or customer service, customers may contact ClothingByMK B.V. through the contact details provided on the website.
